Frequently Asked Questions

Placing an Order

  • How to create an account

    To create an account, we simply need your email address and a password. Here are the benefits of becoming a re...

    May 14, 2015 11:06AM CDT
  • Guest Checkout

    For your convenience, Simple Truths offers Guest Checkout. This will allow you to place an order without regis...

    May 14, 2015 11:08AM CDT
  • Payment Options

    For U.S. Domestic and International orders, we accept the following forms of payment: Visa, MasterCar...

    Dec 22, 2015 12:09PM CST
  • Can I pay for my order using a check?

    You may pay for an order with a personal or business check. We do not accept electronic checks as payment. If ...

    Jun 11, 2015 04:25PM CDT
  • Can I pay for my order using a Purchase Order (PO)?

    We accept Purchase Orders from businesses via fax or phone with prior approval. Please contact Corporate Sales...

    May 14, 2015 11:23AM CDT
  • Why was I charged tax?

    In accordance with the law, we are required to charge tax if our company has sufficient physical presence in t...

    Dec 14, 2015 12:00PM CST
  • I placed my order; now what?

    After you place your order, you will receive an order confirmation email from I...

    Jun 10, 2016 12:16PM CDT
  • Once I place an order, can I change it?

    It is possible, but the window of opportunity to make changes is short. Changes cannot be made once an order h...

    May 14, 2015 11:34AM CDT
  • Do you offer volume discounts?

    We do offer volume discounts! Our discounts begin when your order exceeds 2 items of the same title. If you or...

    May 14, 2015 11:45AM CDT
  • TLS Browser Security Warning

    If you receive a TLS Browser Security warning when visiting, or trying to checkout of our website, it indicate...

    Aug 26, 2016 10:28AM CDT

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